Streamline operations with team messaging, video meetings, and a modern business phone—all in one workspace. Get all the tools your employees need to support clients, wherever they are, with team ...
Easily transfer calls to the right person or team. Connect customers faster, boost agent productivity, and speed up call resolutions with RingCentral Contact Center. Any business that regularly ...
Integrates CRM platforms Bullhorn, Netsuite, ServiceNow and Sugar CRM with RingCentral Office. Integrates CRM platforms Bullhorn, Netsuite, ServiceNow, Sugar CRM, Dynamics, and Zendesk with Engage ...
This detailed white paper from Aragon Research explores how colleges and universities are evolving and becoming more digital due to the rapid shift to online learning that occurred virtually overnight ...
While large-scale enterprises have a clear advantage—namely, more resources and more headcount—when it comes to implementing AI, they also face unique challenges compared to smaller, more nimble ...
Set up your system to send notifications through email, text message and your Softphone. For email notifications, add as many email addresses as you like, separated by semicolons. For mobile phones, ...
Agents spend hours on repetitive and tedious tasks during an outbound dialing session. Figuring out who to call, ensuring the number isn’t on an DNC list, and manually dialing numbers, only to get an ...
Optimize the telephony processing for your cloud phone in Citrix. These service providers are built on top of the RingCentral Platform. Apps that work for RingCentral also work for these service ...
RingCentral for Microsoft Teams turbocharges your Teams deployment with a market-leading cloud business phone. Highly reliable telephony, advanced calling features, and market-leading analytics ...
Future-proof your business with advanced functionalities like real-time analytics and mobile access - without replacing your current analog equipment. Deliver reliable connectivity and high-quality ...
Serve customers 24/7 on any channel with intelligent virtual agents, eliminating long wait times when live agents are busy. Reduce customer service costs with a scalable virtual agent that has ...
Unify your apps. Get more done. Integrate communication workflows into the tools you use every day. RingCentral puts an end to app switching. Now there's no need to jump between applications to send a ...