The Telecommunications Regulatory Commission (TRC) has launched a Residential Customer Survey as part of its Industry Review ...

Broadvoice’s CCaaS platform, GoContact, receives industry-leading Net Promoter Score® for customer loyalty and satisfaction.

The AI for Customer Service Market is expected to reach USD 12.06 billion by 2024 from USD 47.82 billion in 2030, at a CAGR of 25.8% during ...

The Economic Survey for 2024-25 was tabled by Finance Minister Nirmala Sitharaman in Parliament on Friday. The Survey is a report of the state of the Indian economy in the financial year that is ...

The Economic Survey, prepared by a team led by Chief Economic Adviser V. Anantha Nageswaran and tabled in Parliament ahead of the Union Budget, provides the roadmap for reforms and growth.

BINGHAMTON, N.Y. (WBNG) -- New York State Senator Lea Webb launched an online survey to gather feedback from constituents on feedback for NYSEG and National Grid. Webb stated that the survey aims ...

Federal employees across multiple agencies have been directed to remove pronouns from their email signatures ... Check back to Daily Voice for updates.

John Erwin, the voice behind such iconic animated and animal TV characters as He-Man, Morris The Cat, the snobby Reggie of the Archie cartoons and many other Saturday morning favorites of the 1960 ...

Police and Crime Commissioner Philip Wilkinson's Use Your Voice: Budget and Precept survey launched at the start of the month, and he is urging people to make their views known – especially those in ...

FRT measures how long your agents take to respond to customer inquiries. You can have different FRT targets depending on the channels you use. For example, a 1-hour FRT might be great for email ... of ...