Thousands could be due a hefty refund following a major probe into UK energy giant Good Energy, which has failed to provide ...

The energy company failed to give final bills and refund credit to more than 2,000 prepayment meter customers over nine years ...

A British energy company has been forced to pay £150,000 in compensation and redress after failing to provide final bills and ...

A BIG energy supplier has paid out £1,000s in compensation to customers after failing to give them final bills and refunds.

Ofgem found some prepayment customers who switched to another supplier or ended their contract did not receive their final ...

The price cap rose to £1,849 in April, an increase of £111. Fixed energy deals have been gradually returning to the market, ...

Domestic energy bills are forecast to fall in July, reversing three consecutive increases in regulator Ofgem's price cap, ...

Ofgem's domestic energy price cap applies to 22 million households across England, Wales, and Scotland. With prices forecast to fall in July, and possibly October and January reversing three ...

Good Energy will pay £55,281 directly in customer refunds and compensation – averaging £66 per affected customer – and a ...

Commenting on the new fixed tariff, Rich Hughes, Director of Retail at EDF. said: “Priced at £300 below Ofgem’s current price ...

Hundreds of workers at the energy regulator Ofgem are being balloted over strike action in a dispute over pay and jobs.