North American telecom, media and entertainment firms are adopting emerging technologies to fuel innovation and improve ...

Mumbai airport achieves ACI level 5 accreditation, recognized for digital initiatives and enhanced passenger experience, a ...

Ford is making significant investments in the Middle East, nearly doubling its parts distribution footprint since 2011, ...

According to the IDC's Worldwide Digital Transformation Spending Guide, companies worldwide are projected to spend more than ...

Smart IVR represents the next generation of interactive voice response systems. Learn what it can do for your customers and ...

For manufacturers looking to realize quick returns on investment from cloud transformation initiatives, the focus should be ...

Natural language IVR can boost the agent and customer experience, but it comes at a cost. Here’s how to know if it's right ...

How Narvar's new tech is using AI to harness the power of 42 billion consumer interactions a year to improve retail operations.

Automation in business is a powerful way to streamline operations, save time, and make more money in your business.

(DSPs) to become a widely adopted driver of growth and competitive differentiation. Richard Timperlake of Confluent sets out ...

Introduction Power BI consultancies play a vital role for organizations lacking internal data analytics resources. This ...

MAHY Khoory Automotive has unveiled the UAE’s first dedicated Dongfeng Service Centre in Al Quoz 3, Dubai, marking a ...