Various types of food-related customer grievances are shared on social mediaPhoto Credit: X/ Moni848202 An X user's post claiming that they had been "scammed" by the same restaurant three times while ...

Zomato CEO Deepinder Goyal introduced Nugget, an AI-powered customer support platform designed to handle up to 80% of customer queries autonomously. Nugget, developed over three years and ...

Indian stock market: Shares of India's two leading food delivery aggregators—Zomato and Swiggy—have witnessed a sharp decline from their recent peaks, slipping to multi-month lows. The ...

Foodtech major Zomato has received the approval from its shareholders to change its name to Eternal Limited.

Zomato CEO Deepinder Goyal shared that the Feeding India initiative has provided 19 crore meals so far. Users can track the impact of their donations on the Zomato app. A heartfelt letter from a ...

Zomato has received approval from its shareholders to rename itself to Eternal, an exchange filing showed. The change has been made to the corporate entity which will now include food delivery ...

Foodtech giant Zomato has invested Rs 1,500 crore in its quick commerce arm Blinkit amid fierce competition and rapid expansion. Zomato acquired 7,612 shares at the issue price of 19,70,171 per ...

Food tech major Zomato's shareholders have approved a resolution to change the corporate entity's name to Eternal Ltd. 99.75% of votes were in favour on votes polled, said the company about the ...

Nugget is the first product launched by Zomato Labs, the company's innovation incubator. (Image/Reuters) Zomato has launched a cutting-edge, AI-driven, no-code customer support platform ...

Consumer products distributors have filed an antitrust case against big fast-delivery businesses of Zomato, Swiggy and Zepto, calling for an investigation into alleged deep discounting practices, ...

Food delivery and restaurant discovery company Zomato is officially Eternal now. The company announced its shareholders’ approval to a special resolution for changing the company’s name to ...

Zomato recently changed its corporate name to Eternal. Now, the food and grocery delivery platform has launched AI-powered customer support dubbed -- Nugget. This innovation, designed to assist ...