RBI Governor Sanjay Malhotra instructed banks to avoid repeated KYC document requests from customers, emphasizing the use of ...

"In this age of competition, we will not survive long if we do not provide quality service to our consumers," Malhotra said ...

RBI Governor urges banks to prioritize grievance redressal to improve customer experience and trust, highlighting systemic ...

India's central bank-regulated entities can leverage artificial intelligence internal controls to address consumer complaints ...

RBI Governor Sanjay Malhotra urges banks to streamline KYC processes and enhance customer service. He criticized repeat ...

The Reserve Bank of India will create an 'on Tap' cohort dedicated to climate change risks and sustainable finance under its ...

The governor of the Reserve Bank of India has said artificial intelligence could revolutionise the way lenders address customer grievances. Speaking at the annual conference of the RBI ombudsmen in ...

Faced with a deluge of consumer complaints, India's central bank is urging financial institutions to embrace the ...

RBI and BOM sign MoU to promote INR and MUR use in cross-border transactions, enhancing trade and financial integration.

Malhotra says “We have included finance to small renewable energy projects – solar, biomass based, windmills, micro-hydel ...

Indian banks and non-bank finance companies (NBFCs) should consider setting up a common pool of bankable projects for climate ...