Here's why everyone is sharing silly videos of their partners and friends – and balking at them being their emergency contact ...

While AI’s contributions to this success are undeniable, it’s not a standalone solution. The future of retail customer ...

The digital marketing train has left the station, but it’s not too late to get onboard by improving your online presence.

Telecel Ghana has been recognised for its exceptional commitment to customer service, earning the coveted Customer Service Leader in the Ghanaian Telecommunication Sector honour in the 7th Ghana ...

A private gauge of China’s service activity expanded at a slower clip in January, pointing in the same direction as official data as both demand and supply cooled at the start of the year.

ATLANTA and PROVO, Utah, Jan. 30, 2025 (GLOBE NEWSWIRE) -- Clip Money, Inc. (“Clip” or “Company”) (TSXV:CLIP) (OTCQB:CLPMF), a company that operates a multi ...

1. Master the Art of Active Listening To deliver quality customer service, listening attentively is an indispensable skill. Please take the—time to ensure you genuinely understand your desires and ...

Growth is a crucial component of any business, and sustainable growth is impossible without customer service. More customers inevitably means higher support volume. And without the resources to ...