Done right, loyalty programs are a uniquely effective way to improve customer retention. Research from Accenture found that loyalty program members drive between 12 and 18% revenue growth each year.

On Jan. 17th, as we celebrate the birth of Benjamin Franklin, one of America’s most iconic founding fathers, it’s worth taking a moment to reflect on his lesser-known ties to Newport, RI—a ...

TOURS IN THE CITY - PUT ON PAUSE. THE FEEDBACK - THAT LED TO ITS DELAY. BREAKING NEWS AT 5 -- A SOUTHWEST AIRLINES PILOT IS OUT ON BOND -- AFTER BEING ARRESTED FOR D-U-I AT THE SAVANNAH HILTON HEAD ...

A Southwest Airlines pilot was arrested in Georgia this week for driving under the influence, according to reports. David Allsop, 52, of New Hampshire, was taken into custody at Savannah/Hilton ...

In Delaware, a BAC of 0.08% or higher is sufficient for a DUI conviction, the Division of Motor Vehicles website says. Hutson was promoted from lieutenant to chief after former Clayton Police ...

Spirit Airlines has retired its last commercial Airbus A319 aircraft, saying goodbye to the smallest Airbus A320 aircraft family member that was part of its fleet (as it never operated the even ...

AUTHORITIES HAVE NOT COMMENTED ON THE CIRCUMSTANCES LEADING TO A Southwest Airlines pilot who lives in New Hampshire was arrested for DUI at a Georgia airport, authorities say. David Allsop ...

A Southwest Airlines pilot was removed from the cockpit ahead of a Wednesday flight from Georgia to Chicago and was booked on a charge of driving under the influence, a source familiar with the ...

CNET editor Gael Fashingbauer Cooper, a journalist and pop-culture junkie, is co-author of "Whatever Happened to Pudding Pops? The Lost Toys, Tastes and Trends of the '70s and '80s," as well as ...

A Southwest Airlines pilot has been arrested by airport police, accused of driving under the influence before a scheduled flight. The airline confirmed the pilot has been removed from duty.

A Southwest Airlines pilot suspected of being drunk was removed from the cockpit and arrested just before takeoff Wednesday at a Georgia airport, according to airline officials and authorities in ...

A Southwest Airlines pilot was arrested at a Georgia airport and accused of DUI on Wednesday. A Transportation Security Administration officer smelled alcohol on the pilot and informed law ...