Experiencing a claim can be extremely stressful, causing feelings of uncertainty and frustration as customers deal with the ...

Successful businesses evolve. If they don’t, they flatline and eventually fail. Successful insurance products evolve too.

As Canada adopts sustainable energy solutions, emerging exposures from lithium-ion batteries pose new challenges for your ...

In a world where customer experience is a cornerstone of success for Canadian insurers, enhancing the customer journey means ...

In today’s ever-evolving commercial automobile and long-haul trucking industries, staying ahead requires more than just ...

Cyber insurance provides important protection for businesses in today’s digital age, yet brokers often encounter insureds who ...

A fundamental need for today’s insurance consumer is flexibility. As witnessed over the past year, consumers want choice when ...

Lesley Koopmans earned her role by doing things that got her noticed by senior leaders in the organization, who then made her ...

For a decade or more, the business case for companies to effectively manage their exposures to the myriad risks that ...

Montreal has passed tighter restrictions for short-term rentals two years after a fire in a building that had listed illegal ...

An October 2024 accident along Toronto’s lakeshore involving an electric vehicle (EV) has raised concerns among insurance and ...

AI deepfakes can fool clients into believing they've seen things that never happened and can harm clients and create hassle ...