At this year’s Enterprise Connect, Cisco rolled out new AI agents for Webex designed to improve customer service experiences.

Mission to transform contact centres into customer experience centres sees new solutions for core collaboration platform ...

Webex Calling, Cisco’s cloud-based phone system, is receiving new AI features as well. The company today previewed an ...

Workflow Automation in Cisco AI Assistant for Webex: This capability in the Cisco AI Assistant for Webex Suite intends to streamline processes and save time by working across enterprise apps like ...

Cisco (CSCO) unveils vision for agentic AI collaboration & introduces new AI-powered solutions for customers, employees & IT ...

Cisco has continued to build out and improve the Webex platform with a bevy of new features, capabilities, and device options to match any employee’s needs, whether they are working from home ...

The tech giant worked alongside partners to create two new, highly-targeted Cisco Webex solutions, including Webex Legislate and Connected Justice. The COVID-19 pandemic has complicated the ...

Cisco unveils new Webex AI solutions that predict and automate customer and employee experiencesNews summary: Furthering ...

Cisco (NASDAQ:CSCO) on Monday unveiled new Webex AI solutions, expanding its collaboration portfolio to include the general availability of Webex AI Agent to improve customer experiences. New ...

Cisco expands its Collaboration portfolio to include the general availability of Webex AI Agent to improve customer experiences. With new Cisco AI Assistant for Webex Contact Center updates and ...