Department store chain John Lewis is to bring back its famous ‘never knowingly undersold’ price pledge in a major U-turn. The ...

John Lewis’s relaunch of its ‘Never Knowingly Undersold’ brand platform in September was the “catalyst” for the retailer’s turnaround in the second half of 2024, claimed executive director Peter Ruis ...

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productivity and cash generation All the key takeaways from the John Lewis results, including a boost for Never Knowingly Undersold, more investment in the brands and the first impressions of new boss ...

Following today’s release of John Lewis & Partners’ figures for the 52 weeks ... and the reintroduction of its Never Knowingly Undersold (NKU) price promise in September 2024. Profit before tax and ...

The relaunch of Never Knowingly Undersold contributed to a six-point increase in the brand’s Net Promoter Score and better value for money perceptions, the business says, as it reports strong profits.

John Spedan Lewis created the “never knowingly undersold” pledge in 1925 and made early moves to establish the partnership business model. Retail Week provides news, analysis, features and opinion ...

Retailer John Lewis has said its staff will not receive a bonus for the third year in a row, despite reporting a jump in annual profits. The employee-owned retail partnership, which also includes the ...

The opening of new Waitrose stores, the reintroduction of John Lewis’s ‘Never Knowingly Undersold’ guarantee and an inflation-beating £114m investment into staff pay, should all bode well f ...