A historic hotel nearby the White House in D.C. has its own form of a diplomat called a “Lobby Ambassador.” This story is ...

OnRes Software, which provides hotel management resources, advises staff to stay calm when dealing with difficult customers. Its guide suggests that employees listen actively, avoid escalating ...

The Ann Savannah launched Feb. 3 and will be managed by Sage Hospitality Group, which also manages Savannah's Perry Lane ...

The rooms will be more compact in comparison to regular Hilton hotels, encouraging guests to spend time in its state-of-the-art entertainment lobby, furnished with pool tables, board games and a ...

I spent two nights at Salt Lake City's five-star Grand America Hotel, and I think it's the ideal stay for luxury travelers on ...

U.S. News & World Report today announced the results of its 2025 Best Hotel Rankings, and once again, Colorado is no stranger ...

The iconic Brown Hotel in downtown Louisville has been named one of the top 10 most stylish hotels in the country. Here's what to know.