Enhancing Global Capability Centers Through The BOTT Model
Let's talk about each phase of the BOTT model, which involves specific steps and guidelines to ensure a smooth transition and ...
Tech Xplore on MSN8d
Beyond the chicken-and-egg dilemma—uncovering the hidden challenges of the digital platform business model
Some of the most valuable companies in the world owe their success to digital platforms. But why do several companies fail ...
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TELUS Digital Deepens CX Capabilities Through Strategic Collaboration with Zendesk
solve business challenges, mitigate risks, and drive continuous innovation. Our portfolio of end-to-end, integrated capabilities include digital solutions, such as cloud solutions and AI-fueled ...
Platform ecosystems and organizational capabilities boost competitiveness in volatile markets
Digital platforms and artificial intelligence can enhance the agility, flexibility and resilience of business-to-business ...