Each of them paid RM7,990 for the 12-day, 10-night umrah package. The first payment of RM5,000 was made via an online bank transfer in January 2023, and second payment of RM2,990 in August last year.

KUALA LUMPUR: The Tourism and Culture Ministry (Motac) is looking at instituting heavier penalties for religious tour operators who cheat consumers with scam umrah (minor pilgrimage) packages.