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Reviews
Tripadvisor
3.0/5 · 114 reviews
5-star
32%
4-star
25%
3-star
14%
2-star
11%
1-star
18%
Recent reviews
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Feb 1, 2025
Absolute shambles to even get access with the works going on at the minute , was dropped off as directed by the back two entrances. Both close at 23.45pm. Then had to run up under the bridge to the m…Full review by julie e
Nov 23, 2024
Absolute shambles. No staff anywhere, waited 2 hrs for a train that was never coming. Their boards displayed on time up to the point of arrival, then delayed and then cancelled every train. Stuck in …Full review by ben h
Nov 12, 2024
I travelled from Leeds to Manchester on Monday 11 November and entered through the `Dark Arches'. Unfortunately (for me) there is no counter at that point from which tickets can be purchased. I ask…Full review by Philip H
Passenger Assist allows you to request an assistance booking in advance. Any train company can organise assistance for your entire journey, even if you are travelling on multiple services...
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